Usability Testing
basically testing, checking on the progress of the learner so that you don't get to the end and have learners that did not learn what they were supposed to.
- efficiency, effectiveness
test for all kinds of stuff - learnability, ease of use, errors, productivity, retention
tools - demographic information, observational checklist, specific tasks for the users, think aloud/verbal reports, video analysis, debrief/oral interview.
find someone who is your typical learner - meets all your prerequisites. don't want to use someone that is not going to fit the type of person that is your audience.
Taking the test - what I noticed about Joanna taking the survey :
Well, starting with her computer crashing as soon as she tried to open the web page - not a very good omen...........
computer spazzing out - Joanna is showing a little bit of aggrivation.... but now she has it up and running, and is reading the directions.... she seemed to comprehend the directions easily - the 0 - 7 scale - it would have been better if there wasn't all the talking going on in the room - it is distracting to her that the people around her are reading the same things that she is.
wording of some of the questions seems to be confusing - double negatives that make it hard to understand exactly what they are asking. meanwhile some of the questions are worded in a way that they are quickly understood.
result from that survey
- low level of completion
- question of accuracy of responses
- modified visual design
- drop down choice other than bunch of dots
- survey broken into sections
- demographic data first
- question numbering
- definition for unfamiliar words
- informed that surveyer was a student
- offered reward for completion
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